Privacy Policy

Privacy Policy

Lucy Rose respects your privacy and only collects the information necessary to facilitate the delivery of our products to our customers. All information is kept confidential and secured and we strictly adhere to the requirements of the data protection legislation in the UK. 

We will only send you e-mails which are directly related to your order e.g dispatch details, product reviews etc.

If you have opted in to allow contact, we will send you a monthly loyalty point statement and may periodically send emails to inform you of updates to our services or special offers etc.

We do not share any information (including email addresses) with any third parties unless required to do so by law.

If you have signed up to our mailchimp newsletter we will send you details of offers and promotions, however you can unsubscribe from these at any point use the unsubscribe link in the newsletters.


When browsing the internet and using online services, this sometimes involves placing small amounts of information on your web enabled device, this includes small files known as cookies. Cookies are small files that websites save to your computer which make the site work better for you.

These cookies aren’t used to identify you personally but they can remember activities and preferences chosen by you and your browser. You can manage cookies by controlling which cookies are saved or by deleting them, if you wish.

Cookies are used to improve services for you, for example:

  • Allows products to be added to basket, so that they are still there when you checkout.
  • Enabling a site to recognise your web enabled device so you don’t have to repeat information already given.
  • Recognising that you may already have username and password so you don’t need to enter this every time your requested.
  • Measuring how many people are using the site, so usability can be improved.